Shipping policy

Once your order has been placed, you will receive an email of confirmation.  Another email will be sent to you once the order has been dispatched. We aim to dispatch your order within to 6 business days (excluding weekends and bank holidays). 

All orders are fully tracked. 

*If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.


UK Shipping Rates 

Shipping charges are calculated and displayed at checkout. 

We use Royal Mail TRACKED 48.

*We are currently offering FREE shipping on all orders over £50*



International Shipping rates

Currently, we offer international shipping to the following countries:

  • USA
  • Australia
  • New Zealand

Shipping charges will be calculated and displayed at checkout, based on the weight of your order and the country of destination.

Orders to these countries are sent using Royal Mail International TRACKED. They aim to deliver in 5–7 working days.

IMPORTANT:  Anaiak is not responsible for any import duties and tax (including VAT) charges that may be applied once your order reaches your country of destination, nor are we responsible for any delays caused by customs clearance processes.